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FAQs

Company & History

How do you pronounce HAIX®?
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Where are HAIX® boots manufactured?

In state of the art, high-tech, fully owned HAIX® production facilities in Croatia. Watch this informative video to learn more.

1
How long has HAIX® been in business?

We've been making quality footwear since 1948, and began specializing in Fire boots in 1992.

In 1992, Ewald Haimerl was the deputy fire chief of Mainburg's fire service. He and his firefighting colleagues were equally unhappy with the rubber boots they had to wear at that time, so he designed a collection of functional leather firefighting boots for his comrades.

More on our company's history can be found here.

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Where are HAIX® U.S. offices located?

HAIX® NORTH AMERICA INC. is located at 2320 Fortune Drive, Suite 120 in Lexington, Kentucky 40509.

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What are your business hours and how can I contact you?

Hours: Monday through Friday 8am - 5pm ET
Please note: Our retail showroom is closed until further notice due to Covid.

Phone: 859-281-0111 - Toll Free: 866-344-HAIX (4249)

Email: service-hna@haix.com

Live chat (during business hours)

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